Receptionist

Civic Medical Centre; Harrow; On-site; GBP 21,000 - 27,000; Full time

Job summary

Civic Medical Centre in Harrow, United Kingdom, invites an organized receptionist to join our front desk team. You will greet visitors, answer and direct incoming calls, and help coordinate appointments with accuracy and warmth.

This role requires maintaining records, handling mail and emails, and supporting general administrative tasks to ensure smooth daily operations in a busy primary care setting.

Qualifications

• Experience in customer-facing or front desk roles preferred.
• Strong communication and organisational skills.
• Proficiency with basic clerical tasks and data entry.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage appointment bookings and diaries.
• Respond to emails and general enquiries.
• Maintain reception area cleanliness and organisation.
• Handle incoming and outgoing post.
• Update and maintain records and databases.
• Support administrative tasks such as filing, scanning, and data entry.

Job description

Key Responsibilities

• Greet and welcome visitors in a friendly and professional manner


• Answer, screen, and direct incoming phone calls


• Manage appointment bookings and diaries


• Respond to emails and general enquiries


• Maintain reception area cleanliness and organisation


• Handle incoming and outgoing post


• Update and maintain records and databases


• Support administrative tasks such as filing, scanning, and data entry