Corporate Receptionist

Mitie Group plc.; Romford; On-site; GBP 20,000 - 24,000; Full time

Job summary

Mitie Group plc. is seeking a friendly Corporate Receptionist to manage front-of-house, handle calls and emails, and perform general admin duties for the building.

The role focuses on greeting visitors, controlling access with fob systems, sorting mail, and supporting emergencies. You should be IT literate, organized, and able to work to deadlines with a professional, courteous manner.

Qualifications

• Experience in reception and clerical duties.
• IT literacy and ability to prioritise workload.
• Strong communication and interpersonal skills.

Responsibilities

• Perform reception, administration and secretarial duties for the building.
• Manage access points and ensure maintenance of fob access systems.
• Handle incoming calls and emails promptly and professionally.
• Sort and distribute incoming mail and packages.
• Open and close the building and maintain building security.
• Issue visitor and staff passes and assist with emergency evacuations.
• Order consumables and support other front-of-house tasks as needed.

Skills

Customer service

Communication

Interpersonal skills

IT literacy

Time management

Tools

Fob access systems

Job description

We are on the lookout for a professional, welcoming, and experienced Receptionist to join our team. You will perform reception, administration, and secretarial duties efficiently and effectively on behalf of the building in which you are located in.

You will help facilitate the flow of personnel by managing access points throughout the building and ensuring the maintenance of fob access systems. You will be expected to keep a tidy and efficient reception area, providing a professional and courteous service throughout. You will also be required to handle any phone calls and emails in a prompt, professional manner as well as sorting and distributing incoming mail and packages.

As a Corporate Receptionist, you will be in charge of managing documentation and ensuring it is stored in the appropriate location or system. Some additional duties will include opening and closing the building, maintaining building security, managing queries and messages from visitors, issuing visitor and staff passes, assisting with emergency evacuations, ordering of consumable goods and more.

We are looking for someone with a friendly and approachable manner and can always remain professional, displaying sound communication and interpersonal skills. The ideal candidate needs to be IT literate with the ability to prioritise your own workload and work efficiently to agreed deadlines.