Receptionist

EC Resourcing; Cambridge; On-site; GBP 18,000 - 21,000; Full time

Job summary

EC Resourcing is seeking a Receptionist for our Cambridge client to join a busy front-of-house team. You will greet visitors, answer calls and emails, and support daily office operations in a full-time, permanent role.

This Monday–Friday, 9am–5pm position involves room bookings, post/couriers, and helping maintain a welcoming, well-organised office environment. A proactive, customer-focused approach and strong communication are essential.

Qualifications

• Passionate about delivering outstanding customer service.
• Strong communication skills; confident to communicate to visitors, stakeholders and senior management
• Attention to detail and strong multi-tasking skills
• Pride in your own work, and in maintaining your working environment to high standards
• Problem solving – able to think on your feet to resolve any issues

Responsibilities

• Being welcoming and professional when greeting all colleagues and visitors to the building
• Answering calls and emails
• Arranging post and couriers
• Room booking and organising meetings
• Assisting with the day-to-day management of the office building
• Building strong relationships with colleagues, clients and visitors
• Supporting operations and facilities, ensuring everything runs smoothly
• Supporting other positions when absences arise due to holidays etc.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Job description

Our client, based in Cambridge, is looking for a Receptionist to join their busy team. Working front of house in a busy office environment, you will be responsible for meeting and greeting colleagues and visitors, ensuring that each day runs smoothly. This is a full time, permanent position, working Monday-Friday 9am-5pm.

Key responsibilities will include:

• Being welcoming and professional when greeting all colleagues and visitors to the building
• Answering calls and emails
• Arranging post and couriers
• Room booking and organising meetings
• Assisting with the day-to-day management of the office building
• Building strong relationships with colleagues, clients and visitors
• Supporting operations and facilities, ensuring everything runs smoothly
• Supporting other positions when absences arise due to holidays etc.

To be suitable for this role, candidates will need to have the following skills and experience:

• Passionate about delivering outstanding customer service
• Strong communication skills; confident to communicate to visitors, stakeholders and senior management
• Attention to detail and strong multi-tasking skills
• Pride in your own work, and in maintaining your working environment to high standards
• Problem solving – able to think on your feet to resolve any issues