Corporate Receptionist

Mitie Group plc.; Crawley; On-site; GBP 19,000 - 27,000; Full time

Job summary

Mitie Group plc. in Crawley is seeking a professional Receptionist to manage front desk, reception tasks and general administration for the building.

You will control access points, fob systems, and visitor management, while keeping the reception area tidy and delivering courteous, timely service.

The role requires a friendly, professional demeanor, strong communication, and IT literacy to prioritise workload and meet deadlines.

Qualifications

• Excellent communication and interpersonal skills.
• IT literate with ability to prioritise workload.
• Friendly, approachable and professional demeanor.

Responsibilities

• Handle reception, admin, and secretarial duties.
• Manage access points and fob systems.
• Answer calls and emails promptly.
• Sort and distribute mail and packages.
• Issue visitor and staff passes; manage building security.
• Open/close the building and assist with evacuations.
• Order consumables and maintain documentation.

Skills

Communication

Interpersonal skills

IT literacy

Job description

We are on the lookout for a professional, welcoming, and experienced Receptionist to join our team. You will perform reception, administration, and secretarial duties efficiently and effectively on behalf of the building in which you are located in.

You will help facilitate the flow of personnel by managing access points throughout the building and ensuring the maintenance of fob access systems. You will be expected to keep a tidy and efficient reception area, providing a professional and courteous service throughout. You will also be required to handle any phone calls and emails in a prompt, professional manner as well as sorting and distributing incoming mail and packages.

As a Corporate Receptionist, you will be in charge of managing documentation and ensuring it is stored in the appropriate location or system. Some additional duties will include opening and closing the building, maintaining building security, managing queries and messages from visitors, issuing visitor and staff passes, assisting with emergency evacuations, ordering of consumable goods and more.

We are looking for someone with a friendly and approachable manner and can always remain professional, displaying sound communication and interpersonal skills. The ideal candidate needs to be IT literate with the ability to prioritise your own workload and work efficiently to agreed deadlines.