Room Attendant

PPHE Hotel Group; London Borough of Lambeth; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Heavily discounted hotel rates

Two wellness days per year

F&B discounts

Two free meals per day

Wagestream pay access

Recommend a friend scheme

Vitality at work gym discounts

Ride to Work scheme

24/7 employee assistance

Rota given 2 weeks in advance

Departmental productivity & servicein

Discounted prices at stores & cinemas

Free dry cleaning for work uniform

Annual staff parties

Job summary

Park Plaza, part of PPHE Hotel Group, is seeking a Room Attendant to maintain guest rooms and public areas to a high standard. You will receive training and support to help you succeed.

Salary starts at £12.71 per hour, rising to £14.02 with productivity targets, and up to £15.02 when trained to check your own rooms. Additional productivity bonuses apply. Excellent staff benefits and career development are available.

Qualifications

• Clean guests’ rooms to a high standard.
• Have a passion for cleanliness and an eye for detail.
• Work and multi-task in a fast-paced environment.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Responsibilities

• Clean guests’ rooms to a high standard.
• Ensure guest requests and housekeeping needs are met with courtesy.

Skills

Cleaning

Attention to detail

Guest service

Time management

Job description

At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join us as aRoom Attendantand we will give you the training and support to succeed.

As ourRoom Attendant, you will receive:

Salary: From £12.71per hour, rising to £14.02when productivity targets are met. Earn up to £15.02per hour when you are trained to check your own rooms.

Additional productivity bonus: Earn £10 for every room cleaned above your daily target.

• Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
• F&B discounts at our restaurants and bars (for your whole party)
• Two free meals per day - including days off if you wish tocome in!
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750!
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons.
• 24/7 employee assistance programme
• Rota given 2 weeks in advance.
• Departmental productivity & service incentive scheme
• Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events

The ideal candidate for the Room Attendant role will:

• Be responsible for cleaning our guests’ rooms at a high standard.
• Have a passion for cleanliness and an eye for detail.
• Work and multi-task in a fast-paced environment.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.