Receptionist

Nuffield Health Bournemouth Hospital; England; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Bournemouth Hospital is seeking a Receptionist for a permanent part-time role. You will be the friendly face guiding patients, answering calls, booking appointments and directing visitors within the hospital.

The role requires excellent communication, IT and keyboard skills, with experience in healthcare administration or reception preferred. Shift patterns include 0700-1500 and 1300-2100 on weekdays, plus 1 in 4 weekend work.

Qualifications

• Excellent communication and interpersonal skills; able to explain information clearly and with empathy.
• Experience in healthcare administration or reception is preferred.
• Strong IT and keyboard skills for data entry and records handling.

Responsibilities

• Greet and assist patients and visitors to the department.
• Answer phone calls, handle enquiries and book appointments.
• Direct patients to waiting and changing areas; support smooth department operations.
• Prepare necessary paperwork and ensure accurate documentation and terms.

Skills

Communication skills

IT literacy

Keyboard skills

Tools

Microsoft Office

Job description

Receptionist

Bournemouth Hospital | Permanent | Part-Time

£25,038 per annum pro rata

30 hours per week

Shift work: Monday to Friday alternating between 0700-1500 and 1300-2100, working 1:4 weekends Saturday 0700-1700, Sunday 0900-1400

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.