Receptionist

Nuffield Health Careers; Bournemouth; On-site; GBP 20,000 - 22,000; Part time

Benefits offered by this job

free gym membership

health assessments

retail discounts

pension options

Job summary

Nuffield Health Bournemouth Hospital is seeking a Receptionist to join our friendly team on a permanent part-time basis. You will welcome patients, answer calls, book appointments and support the smooth running of the department with excellent communication and IT skills.

The role involves shift work across mornings and afternoons, with weekend duties on a 1:4 rota. A background in healthcare administration is desirable, with training provided where needed.

Qualifications

• Experience in healthcare administration or on reception.
• Excellent communication and IT skills.
• Ability to explain sensitive or complicated information clearly.
• Welcoming and supporting patients in a clinical setting.

Responsibilities

• Answer the phone, deal with enquiries and book appointments.
• Welcome patients in person, directing them to the appropriate changing or waiting rooms.
• Help people feel comfortable when they visit your department.
• Work closely with colleagues to ensure the department runs smoothly.
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions.
• Use empathy and customer service to build relationships.

Skills

Communication skills

IT skills

Keyboard skills

Customer service

Job description

Receptionist

Bournemouth Hospital | Permanent | Part-Time

30 hours per week

£25,038 per annum pro rata

Shift work: Monday to Friday alternating between 0700-1500 and 1300-2100, working 1:4 weekends Saturday 0700-1700, Sunday 0900-1400

As a Receptionist, you'll have great communication, IT and keyboard skills. You're also able to explain sensitive or complicated information in a way that's clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

• free gym membership
• health assessments
• retail discounts
• pension options

At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.