Receptionist

Bramley Health; England; On-site; GBP 18,000 - 21,000; Full time

Job summary

Bramley Health is seeking a receptionist to ensure the smooth running of the hospital reception area in South London and the Southeast of England. You will manage security-related tasks, greet visitors and callers, and handle administration while maintaining a professional representation of Bramley Health.

The role requires at least 1 year of similar experience, strong PC skills (Word, Excel, Outlook, PowerPoint), and the ability to work under pressure and adapt to a flexible schedule.

Qualifications

• At least 1 year experience in a receptionist role or similar environment.
• Strong PC skills including Word, Excel, Outlook and PowerPoint.
• Typing with high accuracy.
• Ability to work under pressure and adapt to a flexible schedule.
• Excellent organisational and communication abilities.
• Ability to follow policies and work with teams for patient care.

Responsibilities

• Effectively manage the secure hospital reception area.
• Greet visitors and callers professionally and represent Bramley Health.
• Handle day-to-day security tasks: signing out keys and alarms and auditing.
• Carry out reception admin tasks: post, photocopying, laminating, etc.
• Operate the central switchboard and relay messages promptly.
• Keep the reception area presentable at all times.
• Complete tasks delegated by the operations manager.

Skills

Communication skills

Organisational skills

Prioritisation

Typing accuracy

Work under pressure

Flexibility

Policy compliance

Teamwork

Oral and written communication

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

The purpose of the receptionist is to ensure the efficient and smooth running of the secure hospital reception area. Effective management of hospital security systems, to promote a professional approach to meeting and greeting visitors and ensure inbound calls are answered and directed to the correct department/ individual.

KEY RESPONSIBILITIES OF OUR RECEPTIONISTS INCLUDE

• To effectively manage the secure reception entrance to the hospital.
• Greet visitors and callers in a polite and professional manner and always represent the company in a positive light
• To facilitate the administration of day-to-day security requirements, i.e. signing out keys and alarms and auditing of same, testing alarms and pagers etc
• To carry out reception administrative tasks, e.g., post, photocopying, laminating etc
• To operate the company's central switchboard effectively and ensure a prompt response to incoming calls, taking accurate messages when required
• To always keep the reception area in a presentable fashion
• To effectively manage or complete job functions and tasks which are specifically delegated to you by the operations manager

ABOUT YOU

EXPERIENCE AND SKILLSET

• At least 1 years experience in a similar environment/ receptionist role
• Competent PC skills, including MS Word, Excel, Outlook and PowerPoint
• Experience in typing with a high level of accuracy.
• Ability to work well under pressure
• Ability to adopt a flexible working approach
• Ability to prioritise workloads
• Possess excellent organisational skills
• Ability to follow policies and procedures and to ensure their implementation and compliance with them
• Ability to facilitate team working for the benefit of patients and staff
• Ability to communicate effectively orally and in writing
• Willingness to receive supervision and personal appraisal
• Willingness to undertake training in accordance with assessed needs
• Willingness to adhere to anti-discrimination, health and safety and other statutory policies

ABOUT US

Bramley Health is a specialist health and social care provider based in South London and the Southeast of England. Our key focus is to support individuals with complex and challenging needs to maximize their independence to live a meaningful and fulfilling life. We achieve this through outcome-focused models of care with an integrated care pathway. Our pathway spans from specialist hospital to enhanced residential services and supported living. We focus on delivering high quality services with a clear care pathway in four specialist service lines:

• Female Complex Needs Services (Borderline Personality Disorder)
• Learning Disabilities Services
• Mental Health Services