Receptionist

MyDentist; Dorking; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Hourly pay

25 days holiday + bank holidays

Health & wellbeing

Cinema discounts

Training & development

Job summary

MyDentist in Dorking is seeking a receptionist to deliver outstanding customer service face-to-face and over the phone at our Mill Lane practice.

Based on-site in Dorking, you will manage front desk operations, welcome customers, and help keep appointments running smoothly in a busy dental environment. The role offers stable hours, training, and benefits consistent with our practice’s commitment to patient care.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPIs.
• Great at building relationships.
• Comfortable using computer systems (training provided).
• Confident in a fast-paced environment.
• Able to diffuse challenging situations.
• Able to learn about our services.

Responsibilities

• Welcome customers warmly - in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Friendly

Organised

Relationship building

Computer systems

Tools

CRM systems

Job description

Your future, as a receptionist at mydentist Dorking

You'll be joining us at our Mill Lane practice in Dorking, RH4 1UT. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is as follows:

Mondays 8:15am-5:15pm

Tuesdays OR Thursdays 10:15am-7:15pm

One Saturday a month 9am-4pm

As a receptionist, you'll be based on site in our practice, so home working is not possible.

Our practice offers

• Supportive and experienced team and PM
• A convenient location that is 15 min walk from the train station
• Parking is available for free nearby

mydentist is the UK's leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants - save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you'll be doing

• Welcome customers warmly - in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI's
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.