Receptionist

MyDentist; Manchester; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Holidays 25 days

Wellbeing support

Discounts at cinemas, retailers and on

Recognition schemes and service awards

Training & development

Stable hours

Job summary

mydentist is seeking a part-time receptionist to welcome patients in person and by phone, ensuring smooth appointment flow and accurate information sharing. The role is on-site in Manchester at Stevenson Square Practice, with a supportive team and development opportunities.

The successful candidate will be friendly, organised, and able to work in a fast-paced environment while maintaining excellent patient service and professionalism.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPI’s.
• Great at building relationships.
• Comfortable using computer systems (training provided).
• Confident at working in a fast-paced environment.
• Able to diffuse challenging situations.
• Able to learn about our services.

Responsibilities

• Welcome customers warmly - in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Friendly demeanor

Organised

Relationship building

Computer systems

Fast-paced environment

Conflict resolution

Service knowledge

Job description

Your future, as a receptionist at mydentist

You’ll be joining us at our Stevenson Square Practice in the heart of the Northern Quarter, Manchester, M1 1FN. As a receptionist, you will provide outstanding customer service to our customers and patients, both face-to-face whilst visiting the practice and by managing phone calls to our front desk.

The working pattern for this role is part-time, working Monday 8:00 - 16:30, Tuesday 11:00 - 19:30, Wednesday 8:30 - 17:00 and Thursday 8:30 - 17:30. As a receptionist, you’ll be based on-site in our practice, so home working is not possible.

Our practice offers

• An excellent location, just a ten-minute walk from both Piccadilly and Victoria Station, with car parking within 2 minutes of the practice and plenty of amenities nearby

• Modern 10 Surgery Practice with state-of-the-art equipment, including Trios IOS & OPG/CBCT digital radiography.

• Support of a dedicated and established nurse-trained practice manager

• Large support team including Head Nurse, Infection Control Lead, Reception Team & Treatment Co-Ordinators.

• The practice offers a wide range of private treatments such as Implants, Teeth Straightening with fixed Orthodontics & Clear Aligners, Endodontics, Periodontics, Hygiene Services, Composite Bonding, Facial Aesthetics & a variety of different teeth whitening systems.

• A real emphasis on support and teamwork

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• Up to £12.97 per hour

• Holidays rising to 25 days (plus bank holidays)

• Health and wellbeing support; including virtual GP and free counselling

• Discounts at cinemas, retailers and restaurants - save hundreds of pounds a year

• Recognition schemes and service awards

• Training and development opportunities

• With stable hours and a great work-life balance

What you'll be doing

• Welcome customers warmly - in person and over the phone

• Keep appointments running smoothly and efficiently so everything flows well for the team

• Share clear, helpful information tailored to each customer

• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate

• Organised; can multitask and work towards KPI’s

• Great at building relationships

• Comfortable using computer systems (training provided)

• Confident at working in a fast-paced environment

• Able to diffuse challenging situations

• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.