Receptionist

mydentist (UK); Tees Valley; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Parking available

Holidays rising to 25 days + BH

Health and wellbeing support

Job summary

mydentist is looking for a friendly receptionist to join our Middlesbrough practice at Unit HB, Cleveland Retail Park. You will welcome patients in person and on the phone, manage front desk calls, and help keep the schedule running smoothly.

The role is on site with no home working option, and offers shift patterns including evenings. You will be part of a supportive team with opportunities for training and development.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPI’s.
• Great at building relationships.
• Comfortable using computer systems (training provided).
• Confident at working in a fast-paced environment.
• Able to diffuse challenging situations.
• Able to learn about our services.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Organised

Multi-tasking

Communication

Computer systems

Job description

Your future, as a receptionist at mydentist

You’ll be joining us at our Middlesbrough practice, Unit HB, Cleveland Retail Park,Middlesbrough,TS6 6UX.

As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is

Mon 7:45am-6pm 30min

Tue 7:45am-5pm 30min

Wed 7:45am-6pm 30min

Thurs 7:45am-5pm 30min

37hrs

As a receptionist, you’ll be based on site in our practice, so home working is not possible.

Our practice offers

• Supportive and experienced team
• A convenient location, the nearest bus stop is on Nice Street, and the Nice Town train station is a 10-minute walk
• Parking is available

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From / Up to £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you’ll be doing

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI’s
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.