Receptionist

Mydentist; Bath; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Health and wellbeing support

25 days holidays + bank holidays

Training and development

Staff discounts

Supportive team

Job summary

mydentist in Bath is seeking a friendly receptionist to join our practice. You will greet customers on arrival and answer calls, ensuring smooth appointment flow and clear information. Based on site, you will work 40 hours per week, with stable hours and excellent team support.

We offer holidays rising to 25 days plus bank holidays, health and wellbeing support, training and development opportunities, plus staff discounts. Join a welcoming, inclusive team and support our patients daily.

Qualifications

• Greet customers in person and on the phone.
• Manage appointments and keep the front desk organised.
• Provide accurate information tailored to each customer.
• Remain calm in a fast-paced environment.

Responsibilities

• Welcome customers warmly and handle inquiries.
• Keep appointments running smoothly and efficiently.
• Support daily tasks to maintain a compliant practice.
• Collaborate with the team to deliver outstanding service.

Skills

Customer service

Communication

Multitasking

Relationship building

KPI awareness

Computer literacy

Tools

Computer systems

Job description

Your future, as a receptionist at mydentistYou’ll be joining us at our practice in Bath. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.The working pattern for this role is full time 40 hours per week. As a receptionist, you’ll be based on site in our practice, so home working is not possible.Our practice offersSupportive and experienced teamA convenient location, close to public transport linksParking is availablemydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.What we offerFrom £12.97 per hourHolidays rising to 25 days (plus bank holidays)Health and wellbeing support; including virtual GP and free counsellingDiscounts at cinemas, retailers and restaurants – save hundreds of pounds a yearRecognition schemes and service awardsTraining and development opportunitiesWith stable hours and a great work life balanceWhat you'll be doingWelcome customers warmly – in person and over the phoneKeep appointments running smoothly and efficiently so everything flows well for the teamShare clear, helpful information tailored to each customerSupport daily and weekly tasks to keep the practice organised and compliantAbout youFriendly, caring and compassionateOrganised; can multitask and work towards KPI’sGreat at building relationshipsComfortable using computer systems (training provided)Confident at working in a fast-paced environmentAble to diffuse challenging situationsAble to learn about our servicesYour future starts hereBuild a rewarding career with a supportive, inclusive team.Click to apply now!