Receptionist

MyDentist; Brighton; On-site; GBP 21,000 - 26,000; Part time

Benefits offered by this job

Holiday entitlement 25 days + BH

Health & wellbeing support

Training & development

Staff discounts

Job summary

mydentist is recruiting a receptionist for our Victoria Road practice in New Brighton. You will welcome patients in person and on the phone, helping appointments run smoothly and providing outstanding front desk support.

The role is on-site, part-time 32 hours over four days a week, with training and development opportunities, a supportive team, and benefits including holiday entitlement and wellbeing support.

Qualifications

• Friendly, caring and compassionate approach to patients.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Phone etiquette

Appointment scheduling

Multitasking

Tools

MS Office

Job description

Your future, as a receptionist at mydentist

You’ll be joining us at our Victoria Road practice in New Brighton, CH45 9LB. As a receptionist, you will provide outstanding customer service to our customers and patients, both face-to-face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is part-time, working 32 hours/4 days a week. As a receptionist, you’ll be based on site in our practice, so home working is not possible.

Our practice offers

• Offering treatments in whitening and implants
• 4 surgery practice equipped with the latest equipment
• Supportive and experienced team
• Located close to the promenade with amenities nearby with bus stop and a train station around the corner
• Parking is available.

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• Up to £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work-life balance

What you'll be doing

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI’s
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.