Receptionist

mydentist (UK); Poynton; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Health and wellbeing support

Discounts at cinemas, retailers and on

Recognition schemes and service awards

Training and development opportunities

Stable hours and work life balance

Job summary

mydentist is seeking a receptionist for our First Avenue practice in Poynton, SK12 1YP. You will deliver outstanding customer service to patients face-to-face and on the phone, helping to run a smooth front desk and appointment flow.

The role is full-time (40 hours) with 08:30-17:30 shifts, a 1-hour lunch, and a strong focus on guest experience and clinic organisation.

Qualifications

• Must be friendly, caring and compassionate.
• Strong organisational skills with ability to multitask.
• Excellent relationship-building and communication abilities.
• Comfortable using computer systems; training provided.

Responsibilities

• Welcome customers warmly in person and over the phone.
• Keep appointments running smoothly and efficiently.
• Share helpful information tailored to each customer.
• Support daily/weekly tasks to keep the practice organised and compliant.

Skills

Friendly demeanor

Organised multitasking

Relationship building

Computer literacy

Calm under pressure

Conflict handling

Customer service orientation

Job description

Your future, as a receptionist at mydentist

You’ll be joining us at our First Avenue practice in Poynton, SK12 1YP. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is full time 40 hours; Monday to Friday 08:30-17:30 with 1 hour lunch.

Our practice offers

• Brand new state of the art practice, with modern surroundings
• A convenient location in the heart of the Poynton community, bus stops and parking options are nearby

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you’ll be doing

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI’s
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.