Receptionist

mydentist (UK); Greater Manchester; On-site; GBP 13,000 - 15,000; Full time

Benefits offered by this job

Hourly rate £12.97

25 days holiday

Health & wellbeing

Retail discounts

Training & development

Work-life balance

Job summary

mydentist (UK) is seeking a receptionist for our Bournemouth (Winton) practice to deliver outstanding customer service face-to-face and over the phone. The role is on-site with a 19.5-hour pattern Mon–Fri and two Saturdays per month.

You will help keep appointments running smoothly, share helpful information, and support the team and compliance tasks. The position offers an hourly rate from £12.97, holidays up to 25 days + bank holidays, health support, and various discounts; with training and

Qualifications

• Friendly, caring and compassionate demeanor.
• Able to multitask and work towards KPIs.
• Good at building relationships with customers and patients.
• Comfortable using computer systems (training provided).

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Multitasking

Relationship building

Organised

Calm under pressure

Job description

Aug 3, 2026

Your future, as a receptionist at mydentist

You’ll be joining us at our practice in Winton, Bournemouth. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.

The working pattern for this role is 19.5 hours Monday to Friday between the hours of 07:30 and 20:15 and 08:45 and 16:15 on 2 Saturdays per month.. As a receptionist, you’ll be based on site in our practice, so home working is not possible.

Our practice offers

• Supportive and experienced team
• A convenient location, close to public transport links
• Parking is available

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• From £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you'll be doing

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI’s
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.

mydentist (UK)

The UK’s largest Dental care provider home to over 3,000 talented Clinicians and over 500 dental practices.

mydentist is Europe's largest dental care provider, operating nearly 600 practices in the UK, dedicated to delivering high-quality care and supporting over 3,000 clinicians.

Hospitals and Health Care

Company size 5,001–10,000 employees

Company type Privately held Founded 1996

Total funding 0

Momentum

Momentum

Team growth

10% in 12 mo

3,562 employees on LinkedIn

Capital

Funding history

Footprint

Where they work

Europa Trading Estate, Stoneclough Road, Manchester, M26 1GG, GB