Receptionist

Octane Recruitment Ltd; Chipping Barnet; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

No weekends

Job summary

Octane Recruitment Ltd is seeking an experienced Receptionist for an automotive service and repair centre in Barnet, North London. The role involves greeting customers, handling calls, booking appointments and supporting workshop scheduling in a busy front desk environment.

Ideal candidates will have reception or customer service experience, excellent communication skills and the ability to multitask. Motor trade experience is advantageous.

Qualifications

• Previous reception or customer service experience is required.
• Excellent communication skills and the ability to handle a busy front desk.
• Motor trade experience would be advantageous.

Responsibilities

• Welcome customers and visitors in a friendly, professional manner.
• Answer incoming calls and manage customer enquiries.
• Book appointments and support the daily workshop schedule.
• Liaise with Vehicle Technicians and workshop staff.
• Keep customer records accurate and complete general administration.
• Ensure the reception area runs smoothly and efficiently.

Skills

Reception experience

Customer service

Telephone manners

Organisational skills

Booking systems

Tools

Booking software

Job description

We are recruiting for an experienced Receptionist, Automotive Receptionist or Service Receptionist to join an established independent automotive service and repair centre in Barnet. Applicants should have previous reception or customer service experience, excellent communication skills and the ability to manage a busy front desk. Motor trade experience would be advantageous.

Location: Barnet, North London

Salary: Up to £32,000 basic per annum

Hours: Monday to Friday, 8:00am–6:00pm

Why Apply?

• Monday to Friday – No Weekends
• Consistent Working Hours
• Customer-Facing Role Within an Established Automotive Business
• Opportunity to Work Within an Independent Service and Repair Centre
• Welcome customers and visitors in a friendly, professional manner
• Answer incoming calls and manage customer enquiries
• Book appointments and support the daily workshop schedule
• Liaise with Vehicle Technicians and workshop staff
• Keep customers updated regarding appointments and vehicle work
• Maintain accurate customer records and complete general administration
• Ensure the reception area runs smoothly and efficiently
• Previous experience as a Receptionist, Customer Service Advisor or in a similar customer-facing role
• Excellent telephone manner and communication skills
• Strong organisation and administration skills
• Confident using computers and booking systems
• Ability to multitask within a busy working environment