Service Receptionist (Automotive / Workshop)

Confidential; Preston; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Training

Secure & growing business

Job summary

Confidential in Preston is seeking a Service Receptionist (Automotive / Workshop) to be the first point of contact for customers, in person and over the phone, ensuring a smooth and professional service experience from start to finish.

The role is full-time, Monday to Friday, with training provided and a competitive salary. You will handle book‑ins, scheduling, estimates, invoices and payments in a modern automotive business.

Qualifications

• Great communication and customer service skills.
• Experience in reception, admin, or service-based roles.
• Comfortable using digital systems and multiple tasks.

Responsibilities

• Welcome and assist customers, both over the phone and face-to-face.
• Book in service jobs, manage workshop scheduling, and maintain customer records.
• Prepare estimates and invoices, and handle payments.

Skills

Customer service

Communication

Organisational skills

Tech-savvy

Tools

CRM software

Job description

Service Receptionist (Automotive / Workshop)

£29,000 + Monday-Friday + Secure & Growing Business + Training + Competitive Salary

Preston, Commutable from: Leyland, Chorley, Blackburn, Burnley, Accrington, Lancaster, Southport, Clitheroe

Are you a confident communicator with strong organisational skills and a tech-savvy mindset? Looking for a stable, full-time role in a modern automotive business?

This is a great opportunity to join a growing vehicle conversion specialist in a key front-of-house role.

You'll be the first point of contact for customers, in person and over the phone, helping to deliver a smooth and professional service experience from start to finish.

You'll be joining a friendly and supportive team where your input will be valued, and no two days will be the same.

This role would suit someone who is tech-savvy, has strong communication skills, and is looking for a full-time, Monday to Friday position in a stable and growing business.

The Role:

• Welcome and assist customers, both over the phone and face-to-face
• Book in service jobs, manage workshop scheduling, and maintain customer records
• Prepare estimates and invoices, and handle payments

The Person:

• A people‑person with excellent communication and customer service skills
• Confident using digital systems and comfortable managing multiple tasks
• Ideally some experience in reception, admin, or service‑based roles

Reference Number: 280157

We are an equal opportunities company and welcome applications from all suitable candidates.