Service Administrator

Vibe Recruit; Sevenoaks; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free onsite parking

End of year bonus

Staff discount on repairs and parts

Job summary

Vibe Recruit is seeking an experienced Automotive Service Administrator / Receptionist to join a well-established independent garage in Sevenoaks, Kent. This permanent, Monday to Friday role places you at the front line of customer care and shop floor coordination.

You will be the main point of contact for customers, coordinate workshop bookings and support daily operations alongside 4-5 mechanics. Previous motor-trade experience is an advantage, but strong admin/customer-service backgrounds are

Qualifications

• Customer-facing experience in a busy environment.
• Strong organisational and time-management skills.
• Good communication and multitasking abilities.

Responsibilities

• Handle customer enquiries face-to-face, by telephone and email.
• Manage workshop bookings, diaries and workloads for 4-5 mechanics.
• Prepare job cards and maintain accurate workshop records.
• Liaise with suppliers to order parts and obtain pricing.

Skills

Customer service

Administration

Reception duties

Telephone handling

Job description

Job Type: Permanent, Monday to Friday, 8:30am-5:30pm

We are recruiting for an experienced Automotive Service Administrator / Receptionist to join a well-established independent mechanical garage in Sevenoaks, Kent.

This is a varied role where you'll be the main point of contact for customers, coordinate workshop bookings and support the smooth running of daily operations.

Working alongside a team of 4-5 mechanics, you'll need to be organised, confident and comfortable juggling competing priorities.

Previous motor trade experience would be an advantage, but candidates from other fast-paced customer service or administrative backgrounds are also encouraged to apply.

Key Responsibilities

Handle customer enquiries face-to-face, by telephone and email.

Manage workshop bookings, diaries and workloads for 4-5 mechanics.

Prepare job cards and maintain accurate workshop records.

Liaise with suppliers to order parts and obtain pricing.

About you:

Good telephone manner and customer service skills

Organizational skills of mechanics, paperwork and parts

Be able to work under pressure and multi task

Have excellent time keeping

Free onsite parking

End of year bonus

Staff discount on repairs and parts

Enjoyable working environment

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.