Bodyshop Receptionist

Jago Consultants; Aylesford; On-site; GBP 12,000 - 17,000; Full time

Job summary

Jago Consultants is seeking a Bodyshop Receptionist for a busy repair bodyshop near Feltham, Middlesex. You will welcome customers, assess their needs, and manage administrative tasks to support service staff.

The role requires a confident, organized individual with strong IT skills and excellent customer service. You will contribute to a professional, energetic team and enjoy a Monday-to-Friday schedule with no weekends.

Qualifications

• 8+ years of experience in a customer-facing role.
• Proficient with computer programs.
• Organized and efficient handling high paperwork volume.
• Friendly, approachable persona with strong customer service.
• Professional, enthusiastic with good attention to detail.

Responsibilities

• Meet and greet customers in a friendly, approachable manner and discuss their requirements.
• Inform staff of impending recalls and warranty/goodwill changes.
• Operate AutoFlow Management Systems.
• Maintain accurate customer records and paperwork; liaise with staff, repairers and manufacturers’ reps.
• Support colleagues with administrative tasks as needed.

Skills

Customer service

Attention to detail

Computer skills

Organized

Communication

Job description

My client is a Repair Bodyshop near Feltham, Middlesex, who are looking to recruit a Bodyshop Receptionist for their site. Our client is looking for a professional, friendly and enthusiastic person to join their team.

Bodyshop Receptionist Role:

Meet and greet customers in a friendly and approachable manner. Discuss customer’s requirements and assist with their needsEnsure all administrative functions within the bodyshop department are carried out in accordance with company policiesInform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure

To use Auto flow Management Systems

Ensure all customer records / paperwork correctly Maintain relationships with other staff members, specialist repairers and manufacturers’ representativesMaintain knowledge of all procedures and documentationSupport other staff members in all administrative related matters

As a Bodyshop Receptionist:

You will have at least 8 years experience in a customer facing role, bodyshop experience would be an advantage You will need to be confident in computer programsYou will be organised and efficient to deal with the volume of paperworkYou will be friendly and approachable, and be expected to offer advice and corrective feedback to both technicians and service receptionYou will be disciplined with a passion for attention to detailYou will be a professional, enthusiastic and experienced individual with great customer service skills

Bodyshop Receptionist Package is

Basic (Depending on Experience)OTE (Depending on Experience)

Hours:

Monday to Friday 7am – 5pm, No Weekends