Receptionist

LLOYD'S REGISTER INTERNATIONAL; Guildford; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Annual Leave

Nuffield Health Healthcare Plan

Cycle to Work Scheme

Gym Membership

Job summary

Nuffield Health Guildford Hospital is seeking a friendly Receptionist to support patient and visitor needs with clear communication and helpful service.

You’ll handle phone enquiries, book appointments and guide patients to the right areas, working closely with clinical teams to ensure smooth operations and a welcoming environment.

This is a full-time role with shift patterns including mornings and early evenings, offering a stable career in a respected healthcare charity.

Qualifications

• Excellent communication, IT and keyboard skills.
• Experience in healthcare administration or on reception preferred.

Responsibilities

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, and terms and conditions

Skills

Communication skills

IT skills

Keyboard skills

Healthcare administration

Job description

Head Office

Receptionist

Guildford Hospital | Customer | Permanent | Full time | £25,545 per annum 37.5 hours per week-

: Monday to Friday alternating between 07:00-15:00, 11:00-19:00 and 13:00-21:00, working 1:4 weekends Saturday 07:00-17:00, Sunday 09:00-14:00

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

Join Nuffield Health and create the future you want, today.

It starts with you.

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

Cycle to Work Scheme

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.