Receptionist

Nuffield Health; Brentwood; Presencial; GBP 23 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Financial wellbeing support

Cycle to work scheme

Gym membership

Resumo da oferta

Nuffield Health Brentwood Hospital is seeking a friendly Receptionist to welcome patients and direct them to the right spaces. You’ll handle calls, enquiries and bookings with empathy, clear communication and solid IT skills.

This full-time, permanent role offers a patient‑focussed environment in a leading healthcare charity. Experience in healthcare administration is preferred, and benefits include gym membership and other wellbeing schemes.

Qualificações

• Experience in healthcare administration or on reception preferred.
• Ability to explain sensitive or complicated information clearly.
• Good keyboard and IT skills.

Responsabilidades

• Answer the phone, deal with enquiries and book appointments.
• Welcome patients in person, directing them to the appropriate changing or waiting rooms.
• Work closely with colleagues to ensure the department runs smoothly.
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions.

Conhecimentos

Communication skills

IT literacy

Empathy

Descrição da oferta de emprego

Receptionist Brentwood Hospital | Reception | Permanent | Full time | £25,545.00 Per Annum | 37.5 hours per week

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you. As a Receptionist at our Brentwood Hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

That’s why we’ve developed a benefits package with you in mind.

• With financial wellbeing support
• A cycle to work scheme
• Gym membership
• and more – at Nuffield Health, we’ll take care of what’s important to you

Join Nuffield Health and create the future you want, today. Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.