Boutique Care Home Receptionist (Part-Time)

Quantum Care; Bishop's Stortford; On-site; GBP 17,000 - 18,000; Part time

Benefits offered by this job

Firstclass inhouse training

Free DBS check

Uniform

Company pension

Employee assistance program

Retail discounts

Job summary

Quantum Care in Bishop's Stortford is seeking a part-time Receptionist to join Elm View Care Home. You will greet residents, visitors and staff, answer calls, manage the switchboard and assist with front-of-house tasks.

The role operates on a two-week rolling rota with varied hours, 25 hours per week, paid at £12.71 per hour. Previous reception experience is preferred; strong communication and computer skills are essential.

Qualifications

• Previous Experience as a Receptionist preferred
• Excellent Customer Service Skills
• Ability to lone work
• Excellent Verbal and Written Communication
• Confident in communicating face to face, via phone and email.

Responsibilities

• Reception & telephone support — delivering a comprehensive front of house service to staff, visitors and callers.
• Managing deliveries — ensuring items reach the correct recipient and are not left unattended.
• Processing invoices — completing authorisation paperwork and passing it to the Home Manager.
• Maintaining reception areas — keeping the foyer and reception clean, tidy and welcoming.
• Organising the post room — ensuring the post room and stationery cupboard remain wellordered.
• Handling outgoing mail — preparing and bagging daily mail for collection.
• Monitoring stationery supplies — ordering stock as required.
• Supporting the Home Manager — undertaking additional duties aligned with your skills and competencies.
• Computer literacy is essential.

Skills

Customer service

Verbal communication

Written communication

Lone working

Computer literacy

Tools

Computer literacy

Job description

Quantum Care in Bishop's Stortford is seeking a part-time Receptionist to join Elm View Care Home. You will greet residents, visitors and staff, answer calls, manage the switchboard and assist with front-of-house tasks.

The role operates on a two-week rolling rota with varied hours, 25 hours per week, paid at £12.71 per hour. Previous reception experience is preferred; strong communication and computer skills are essential.