Receptionist

Mydentist; Bath; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Health and wellbeing support

Discounts at cinemas, retailers and餐

Holidays 25 days + bank holidays

Training and development opportunities

Free counselling

Parking available

Job summary

mydentist in Bath is seeking a receptionist to greet customers in person and by phone, ensuring smooth appointment flow and accurate information for patients and staff.

You will be based on site, with a 40-hour week and a starting pay of £12.97 per hour, plus holidays and welfare benefits. The role emphasizes friendly service, organisational skills and the ability to handle a busy front desk environment.

Qualifications

• Friendly, caring and compassionate is required.
• Organised, able to multitask and meet KPI targets.
• Excellent relationship-building and customer service skills.
• Comfortable using computer systems; training provided.
• Confident in a fast-paced environment.
• Able to diffuse challenging situations and learn about our services.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Friendly

Organised

Multitasking

Customer service

Relationship building

Communication

Computer skills

Conflict handling

Job description

Your future, as a receptionist at mydentistYou’ll be joining us at our practice in Bath. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.The working pattern for this role is full time 40 hours per week, Monday to Friday. As a receptionist, you’ll be based on site in our practice, so home working is not possible.Our practice offersSupportive and experienced teamA convenient location, close to public transport linksParking is availablemydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.What we offerFrom £12.97 per hourHolidays rising to 25 days (plus bank holidays)Health and wellbeing support; including virtual GP and free counsellingDiscounts at cinemas, retailers and restaurants – save hundreds of pounds a yearRecognition schemes and service awardsTraining and development opportunitiesWith stable hours and a great work life balanceWhat you'll be doingWelcome customers warmly – in person and over the phoneKeep appointments running smoothly and efficiently so everything flows well for the teamShare clear, helpful information tailored to each customerSupport daily and weekly tasks to keep the practice organised and compliantAbout youFriendly, caring and compassionateOrganised; can multitask and work towards KPI’sGreat at building relationshipsComfortable using computer systems (training provided)Confident at working in a fast-paced environmentAble to diffuse challenging situationsAble to learn about our servicesYour future starts hereBuild a rewarding career with a supportive, inclusive team.Click to apply now!