Receptionist

Mydentist; Tetford; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Parking nearby

Health and wellbeing support

Job summary

mydentist Thetford is seeking a friendly receptionist to join our on-site team. You will warmly welcome patients, handle phone enquiries and help keep the front desk running smoothly to support the dental team.

In this role you’ll manage appointments, provide clear information tailored to each customer, and assist with daily administrative tasks while maintaining a calm, patient-focused environment. Experience in customer service is helpful, training provided.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPI’s.
• Great at building relationships.
• Confident at working in a fast-paced environment.
• Able to diffuse challenging situations.
• Able to learn about our services.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Communication

Multitasking

Relationship building

Conflict resolution

Tech literacy

Tools

Computer systems

Job description

Your future, as a receptionist at mydentist ThetfordYou’ll be joining us at our practice in Thetford, IP24 2DT. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.The working pattern for this role isMonday and Tuesday 8.15am to 6pm (1 hour lunch)Friday 8.15am to 5.15pm (30mins lunch)As a receptionist, you’ll be based on site in our practice, so home working is not possible.Our practice offersSupportive and experienced teamA convenient location with excellent transport linksParking is available nearbymydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.What we offerFrom £12.97 per hourHolidays rising to 25 days (plus bank holidays)Health and wellbeing support; including virtual GP and free counsellingDiscounts at cinemas, retailers and restaurants – save hundreds of pounds a yearRecognition schemes and service awardsTraining and development opportunitiesWith stable hours and a great work life balanceWhat you'll be doingWelcome customers warmly – in person and over the phoneKeep appointments running smoothly and efficiently so everything flows well for the teamShare clear, helpful information tailored to each customerSupport daily and weekly tasks to keep the practice organised and compliantAbout youFriendly, caring and compassionateOrganised; can multitask and work towards KPI’sGreat at building relationshipsComfortable using computer systems (training provided)Confident at working in a fast-paced environmentAble to diffuse challenging situationsAble to learn about our servicesYour future starts hereBuild a rewarding career with a supportive, inclusive team.Click to apply now!