Receptionist

Mydentist; Cowpen; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

25 days + BH

Health support

Discounts at cinemas

Training & development

Job summary

Mydentist Blyth is looking for a receptionist to deliver outstanding customer service to patients and visitors, both in person and on the phone. You will manage front desk duties, keep appointments running smoothly, and support the team in a fast-paced dental practice.

The role is Monday to Friday, 7:45 to 17:15 with an hour lunch and occasional Saturdays. The practice offers a competitive hourly rate of £12.97, holidays rising to 25 days plus bank holidays, health and wellbeing support,

Qualifications

• Experience in reception or customer-facing roles.
• Ability to multitask and work under pressure.
• Strong communication and relationship-building skills.
• Comfortable using computer systems (training provided).

Responsibilities

• Greet customers face to face and on the phone.
• Manage appointments to ensure smooth workflow.
• Provide clear, helpful information tailored to customers.
• Support daily and weekly tasks to keep the practice organized and compliant.

Skills

Customer service

Organised

Multi-tasking

Communication

Relationship building

Tools

Front desk software

Microsoft Office

Job description

Your future, as a receptionist at mydentist-Fix term contractYou’ll be joining us at our Blyth practice .323 Cowpen Road, Blyth, Blyth, NE24 5EZ. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.The working pattern for this role is Monday-Friday 7:45-17:15 1 hour lunch occasional SaturdaysOur practice offersSupportive and experienced teamA convenient location, close for transport linksParking is availablemydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.What we offerFrom £12.97 per hourHolidays rising to 25 days (plus bank holidays)Health and wellbeing support; including virtual GP and free counsellingDiscounts at cinemas, retailers and restaurants – save hundreds of pounds a yearRecognition schemes and service awardsTraining and development opportunitiesWith stable hours and a great work life balanceWhat you'll be doingWelcome customers warmly – in person and over the phoneKeep appointments running smoothly and efficiently so everything flows well for the teamShare clear, helpful information tailored to each customerSupport daily and weekly tasks to keep the practice organised and compliantAbout youFriendly, caring and compassionateOrganised; can multitask and work towards KPI’sGreat at building relationshipsComfortable using computer systems (training provided)Confident at working in a fast-paced environmentAble to diffuse challenging situationsAble to learn about our servicesYour future starts hereBuild a rewarding career with a supportive, inclusive team.Click to apply now!