Reception Supervisor

East Sussex Healthcare NHS Trust; St Leonards; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Staff development

NHS pension scheme

Auto-enrolment to Temporary Workforce

Onsite nurseries

Staff restaurants and accommodation

Employee Assistance Programme

Onsite parking (£50/year)

Job summary

East Sussex Healthcare NHS Trust is seeking a motivated Reception Supervisor to lead the busy hospital reception team. The role is full time, Monday to Friday, 8.30am–5pm, with a one-hour lunch break.

You will oversee daily operations, supported by the Reception Manager, ensuring patients, visitors and staff receive a professional, efficient and compassionate service. The post offers a range of staff benefits including NHS pension, development opportunities, access to onsite nurseries and staff

Qualifications

• Experience in hospital reception or customer service.
• Proven ability to supervise a small team.
• Strong organisational and communication skills.

Responsibilities

• Oversee day-to-day running of the reception area.
• Lead and support a team of receptionists to deliver a professional service.
• Ensure high standards of customer service and operational efficiency.

Skills

Customer service

Team supervision

Organisational skills

Job description

We are seeking a motivated and highly organised Reception Supervisor to lead our Reception team within a busy hospital environment. The post is full time . Hours and days required are Monday - Friday 8.30am - 5pm with an hour for lunch. This is a key role in ensuring that patients visitors and staff receive a professional, efficient and compassionate service. You will oversee the day to day running of the reception area, supported by the Reception Manager who works cross site. You will support a team of receptionists and ensure that high standards of customer service and operational efficiency are consistently maintained.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

• staff development
• enrolment in the NHS pension scheme
• auto-enrolment to our Temporary Workforce Service
• access to onsite nurseries.
• staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

• free psychological support through our confidential Employee Assistance Programme.
• Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust.