Reception Supervisor

The Wolseley Hospitality Group; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Staff discount across restaurants

Vouchers up to £100 for high street

Enhanced maternity and paternity leave

Mental health counselling and legal/fi

Earned wage access via Wagestream

Varied training calendar with supplier

Job summary

The Wolseley Hospitality Group is seeking a capable Maitre D' to lead front-of-house operations at one of our renowned venues. You will manage table allocations for walk-ins and bookings across all restaurant sections, ensuring smooth turn times and exceptional guest experiences.

In this role you will anticipate guests' needs, relay special requests to floor and kitchen, and coordinate seamlessly with all departments.

Qualifications

• Fluent English language proficiency essential.
• Experience coordinating seating plans and guest flow.

Responsibilities

• Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively.
• Anticipate guests’ needs and communicate special requests to floor and kitchen; coordinate all departments as needed.
• Contribute to building a regular customer base by warmly engaging guests from door to table and beyond.

Skills

Fluent English

Seating Plans

Job description

Taking inspiration from the great boulevard cafés of Paris and the artistic heritage of St John's Wood, Soutine is an informal neighbourhood rendezvous.

At The Wolseley Hospitality Group, We create Places where People feel they Belong.

Why work with us as a Maitre d'

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

Visit our career page for a detailed list of our benefits https://thewolseleyhospitalitygroup.com/careers/

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The Role Of a Maitre D'

• Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively.
• Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!
• Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

Skills

Fluent in English

Seating Plans