Senior Waiter/ Waitress

The Wolseley Hospitality Group; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Restaurant discount

Voucher incentive up to £100

Maternity/Paternity leave

Mental health support

Earned wages via Wagestream

Training calendar

Job summary

The Wolseley Hospitality Group is seeking a Senior Waiter for its venues, including The Delaunay near Covent Garden. You will be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments to deliver attentive, knowledgeable service and to shape guests’ experiences with warmth and precision.

We offer benefits such as restaurant discounts, a voucher incentive up to £100, enhanced maternity/paternity leave, access to mental health counselling, earned

Qualifications

• Customer service excellence to create memorable guest experiences.

Responsibilities

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses - be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!

Skills

Customer Service

Job description

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden.

At The Wolseley Hospitality Group, We create Places where People feel they Belong.

Why work with us as a Senior Waiter?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The Role Of a Senior Waiter

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses - be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

Skills

Customer Service