Restaurant Reception Supervisor

The Wolseley Hospitality Group; Greater London; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Restaurant discount across group

Vouchers for high street rewards (up &

Job summary

The Wolseley Hospitality Group is seeking a dedicated Maitre d’ to lead seamless service in London’s iconic dining rooms. You will oversee table allocations for walk-ins and reservations, ensuring smooth operation across all restaurant sections and timely service.

Join a team focused on guest satisfaction, collaboration, and a professional presence that enhances the guest experience throughout their visit.

Responsibilities

• Take responsibility for a smooth table allocation for both walk-in and bookings in all restaurant sections, managing turn times effectively.
• Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!
• Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!

Skills

Guest service

Table management

Team coordination

Communication

Job description

The Wolseley is an all-day café-restaurant, serving a wide variety of British and European classics. The Wolseley opened its doors on Piccadilly in 2003 and has since earned its reputation as one of London’s most respected restaurants.

At The Wolseley Hospitality Group, We create Places where People feel they Belong.

Why work with us as a Maitre d’?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The role of a Maitre d’:

• Take responsibility for a smooth table allocation for both walk-in and bookings in all restaurant sections, managing turn times effectively.
• Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!
• Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.