Senior Waiter/ Waitress

The Wolseley; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Restaurant discounts

High street vouchers (up to £100)

Enhanced maternity/paternity leave

Mental health support

Wagestream earned wages

Training calendar

Job summary

The Wolseley is a renowned all-day café-restaurant in London’s Piccadilly, part of The Wolseley Hospitality Group. We are seeking a Senior Waiter to drive guest service across breakfast to dinner, collaborating with multiple departments to anticipate and meet guest needs.

You will help shape memorable experiences, promote loyalty, and uphold the restaurant’s high standards. The role offers benefits including staff discounts, career development, and supportive leave provisions.

Responsibilities

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!

Job description

The Wolseley is an all-day café-restaurant, serving a wide variety of British and European classics. The Wolseley opened its doors on Piccadilly in 2003 and has since earned its reputation as one of London’s most respected restaurants.

At The Wolseley Hospitality Group, We create Places
where People feel they Belong.

Why work with us as a Senior Waiter?

• Enjoy a generous discount across
  our restaurants on food and drinks.
• Rewarding Excellence - a team-led
  incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity
  leave to support working families.
• Group-wide access to mental
  health counselling, legal and financial advice.
• Advance access to earned wages
  via Wagestream.
• A unique and varied training
  calendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from all
backgrounds to become the leaders of tomorrow. Our diverse team reflects
the inclusive culture.

The role of a Senior Waiter:

• Be instrumental in all restaurant operations from breakfast
  to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable
  responses – be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service
  for the warmest experience and highest standards - you are our greatest asset!

The Wolseley Hospitality Group portfolio of
restaurants comprises of The Wolseley on Piccadilly, The Delaunay in
Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone,
Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The
Wolseley City in Monument.