Reception Supervisor

Your World Recruitment; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare recruitment agency is seeking a supervisor to oversee reception staff and provide administrative support in a Health Centre. The role involves managing rotas, utilizing Emis Web for patient appointments, and ensuring the smooth operation of the reception area. Ideal candidates will have previous GP practice experience, supervisory skills, and be a Smart Card holder. The position requires flexibility as it includes two shifts, from 08:00 to 16:00 and 11:00 to 19:00. Competitive pay is offered based on experience.

Qualifications

• Experience in GP practice and knowledge of practices like Docman and AccuRX are desired.
• Ability to work both shifts: 08:00 to 16:00 and 11:00 to 19:00.
• Must be a Smart Card holder.

Responsibilities

• Supervise 5 part-time and full-time receptionists.
• Provide reception and admin support within a Health Centre.
• Manage rotas for non-clinical staff.
• Use Emis Web for patient appointments.
• Update patient details on Emis Web.
• Ensure staff complete assigned tasks efficiently.
• Maintain and update computer records.
• Address enquiries in person, by phone and email.

Skills

Supervision skills

Administration skills

Emis Web usage

Job description

Shift patterns are as followed:

There are two shifts, one between 08:00 to 16:00 and the other from 11:00 to 19:00. You must be able to work both shifts.

Pay Rate

£25,000 - £30,000 per annum depending on skill and experience

GP Practice experience

Yes

Docman and AccuRX Experience

Desirable

Smart Card holder

Desirable

Duties include

• Supervising a mix of 5 part time and full time receptionists
• Providing reception and administration support within a Health Centre
• Dealing with the rotas for the non clinical members of staff
• Using Emis Web to make and confirm patient appointments
• Registering patients on Emis Web
• Updating patients details on Emis Web
• Making sure the staff are finishing tasks assigned to them so that everything runs smoothly in the Surgery
• Keeping computer records up to date filing using office equipment such as printers, photocopiers and fax machines
• Answering enquiries in person, by phone and email