Reception & Office Administrator - Customer Focus

City Building (Glasgow) LLP; Glasgow; On-site; GBP 18,000 - 23,000; Full time

Job summary

City Building (Glasgow) LLP is seeking an Admin Assistant (Receptionist) to provide professional office support and front-of-house service. You will manage day-to-day administrative tasks, oversee records, and ensure the security and smooth operation of systems while delivering excellent customer service to visitors and colleagues.

You will handle enquiries, support colleagues, and contribute to process improvements in a fast-paced environment, using Microsoft Office and standard admin processes.

Qualifications

• Experience in a fast-paced team environment.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office software and administrative processes.

Responsibilities

• Oversee day-to-day administrative functions and systems.
• Provide professional reception/front-of-house service and first point of contact for visitors.
• Maintain accurate records and documentation; ensure maintenance and security of systems.
• Support colleagues with administrative tasks and enquiries, directing them appropriately.

Skills

Customer service

Microsoft Office

Reception

Administrative skills

Education

Administration qualification (advantageous)

Tools

Microsoft Office

Job description

City Building (Glasgow) LLP is seeking an Admin Assistant (Receptionist) to provide professional office support and front-of-house service. You will manage day-to-day administrative tasks, oversee records, and ensure the security and smooth operation of systems while delivering excellent customer service to visitors and colleagues.

You will handle enquiries, support colleagues, and contribute to process improvements in a fast-paced environment, using Microsoft Office and standard admin processes.