Reception & Hospitality Concierge – Law Firm

Williams Lea; Newcastle upon Tyne; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Salary sacrifice schemes

Private Medical Insurance

Dental Insurance

Job summary

Williams Lea is hiring a First Impression Assistant to welcome clients at our Newcastle office. The role focuses on delivering outstanding hospitality, coordinating meeting rooms, and supporting events with a proactive, professional approach.

You will manage a busy reception, answer calls, and prepare client suites with refreshments, working 37.5 hours weekly on-site. A friendly, detail-oriented individual is ideal for this client-facing position.

Qualifications

• Excellent customer service and communication skills.
• Attention to detail and ability to multi-task.
• Experience in hospitality, events, or reception is a plus.

Responsibilities

• Meeting, greeting and assisting visitors.
• Monitoring the centralised First Impression inbox.
• Processing and confirming meeting room bookings.

Skills

Customer service

Communication

Attention to detail

Tools

Microsoft Word

Excel

Job description

Williams Lea is hiring a First Impression Assistant to welcome clients at our Newcastle office. The role focuses on delivering outstanding hospitality, coordinating meeting rooms, and supporting events with a proactive, professional approach.

You will manage a busy reception, answer calls, and prepare client suites with refreshments, working 37.5 hours weekly on-site. A friendly, detail-oriented individual is ideal for this client-facing position.