Front Desk & Guest Experience Lead

Williams Lea; Newcastle upon Tyne; Presencial; GBP 25.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday

Salary sacrifice schemes

Life Assurance

Private Medical Insurance

Dental Insurance

Health Assessments

Cycle-to-work scheme

Discounted gym memberships

Referral Scheme

Descripción de la vacante

Williams Lea is looking for a First Impression Assistant to join our Newcastle office. You will provide exceptional client hospitality, greet visitors face to face or by phone, and support the events team with accuracy and warmth.

This full-time, on-site role demands 37.5 hours weekly, a 24,823.50 GBP annual salary, and a strong attention to detail to prepare the client suites with refreshments and thoughtful touches.

Formación

• Exceptional customer service skills to greet and communicate with visitors.
• Ability to work in a fast-paced team environment.
• Intermediate skills in Microsoft Word and Excel.

Responsabilidades

• Meeting, greeting and interacting with visitors.
• Monitoring a busy centralised First Impression Team inbox.
• Processing and confirming meeting room booking requests.
• Ordering, organising, and assisting with hospitality and events.
• Populating data collection workbooks.
• Meeting room set up and hospitality.

Conocimientos

Customer service

Communication

Teamwork

Herramientas

Microsoft Word

Excel

Descripción del empleo

Williams Lea is looking for a First Impression Assistant to join our Newcastle office. You will provide exceptional client hospitality, greet visitors face to face or by phone, and support the events team with accuracy and warmth.

This full-time, on-site role demands 37.5 hours weekly, a 24,823.50 GBP annual salary, and a strong attention to detail to prepare the client suites with refreshments and thoughtful touches.