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UKME; Chertsey; On-site; GBP 21,000 - 27,000; Full time

Job summary

UKME is seeking a Guest Services Reception Host & Concierge to be the first point of contact for clients and staff, ensuring smooth reception operations. The role emphasizes front-of-house hospitality, administrative support, and strong organisational skills.

You will welcome visitors, manage calls and mail, handle deliveries, and cover reception duties across locations as needed. The position offers professional development in a collaborative environment and a competitive salary and benefits

Responsibilities

• Welcome and assist clients, guests, and staff upon arrival.
• Adhere to security procedures, including issuing passes and maintaining the visitor book.
• Answer and direct incoming calls efficiently.
• Manage and distribute incoming mail and handle outgoing mail processes.
• Receive and notify staff of package deliveries promptly.
• Coordinate courier collections and other delivery services.
• Maintain a clean and organised reception area.
• Provide administrative support as needed.
• Cover reception duties at other locations as required.
• Complete any additional tasks as requested by management.

Job description

Join a dedicated and professional team where your front-of-house skills will make a real impact. We are seeking a welcoming and organised Guest Services Reception Host & Concierge to be the first point of contact for clients and staff while ensuring the smooth operation of reception activities.

The Role

As a Guest Services Reception Host & Concierge, you will play a vital role in providing a professional and efficient reception service. Your expertise in administrative support, communication, and organisation will contribute to the overall efficiency of the company.

Key Responsibilities

• Welcome and assist clients, guests, and staff upon arrival.
• Adhere to security procedures, including issuing passes and maintaining the visitor book.
• Answer and direct incoming calls efficiently.
• Manage and distribute incoming mail and handle outgoing mail processes.
• Receive and notify staff of package deliveries promptly.
• Coordinate courier collections and other delivery services.
• Maintain a clean and organised reception area.
• Provide administrative support as needed.
• Cover reception duties at other locations as required.
• Complete any additional tasks as requested by management.

What We Offer

A collaborative and professional work environment.

Opportunities for training and career growth.

Competitive salary and benefits package.