Premium Front Desk Host & Guest Experience Lead

Sue Ross Recruitment Ltd; Sheffield; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Professional environment

Office-based role

Full-time hours

Job summary

Sue Ross Recruitment is recruiting on behalf of a prestigious professional services organisation for an experienced Office Host/Receptionist to join their Front of House team.

As the first point of contact for clients and visitors you will create a welcoming, premium experience and ensure the smooth day-to-day operation of the office. The role demands excellent communication, a polished presence and the ability to manage a varied workload.

Qualifications

• Experience in front of house, reception or hospitality roles.
• Strong communication and interpersonal skills.
• Professional, polished and approachable manner.
• Ability to prioritise a varied workload and maintain discretion.

Responsibilities

• Provide a first-class front of house and reception service to visitors and colleagues
• Greet guests and manage arrivals to ensure a seamless visitor experience
• Maintain meeting rooms, client suites and refreshment areas to impeccable standards
• Prepare and serve refreshments and catering for meetings and events
• Support the coordination and delivery of office events and hospitality requirements
• Manage incoming and outgoing post, courier requests and office supplies
• Assist with office maintenance requests and liaising with central support teams
• Conduct routine equipment checks and report faults
• Support new starters with office orientation and workstation setup
• Maintain high standards of housekeeping, presentation and professionalism throughout the office

Skills

Front of house experience

Hospitality

Customer service

Office support

Excellent communication

MS Outlook

Tools

Microsoft Excel

MS Outlook

Job description

Sue Ross Recruitment is recruiting on behalf of a prestigious professional services organisation for an experienced Office Host/Receptionist to join their Front of House team.

As the first point of contact for clients and visitors you will create a welcoming, premium experience and ensure the smooth day-to-day operation of the office. The role demands excellent communication, a polished presence and the ability to manage a varied workload.