Reception & Admin Specialist — Flexible Hours

Penny's Hill Practice; Ferndown; On-site; GBP 22,000 - 27,000; Full time

Job summary

A local medical practice in Ferndown is seeking an experienced administrator/receptionist to join their friendly team. This role requires previous customer service experience and the ability to operate under pressure while maintaining a positive demeanor. Responsibilities include assisting the practice team and providing a welcoming environment for patients. The successful applicant should be flexible and ready to learn. Previous knowledge of the NHS is beneficial but not essential. The position demands smart appearance and confidentiality.

Qualifications

• Experience in a customer service environment.
• Flexibility to work at desired times.
• Ability to maintain strict confidentiality.

Responsibilities

• Provide general assistance to the practice team.
• Project a positive image to patients and visitors.
• Assist under the direction of the Reception Supervisor.

Skills

Customer service experience

Ability to work under pressure

Flexibility

Confidence and positive demeanor

Education

Good standard of general education

GCSE mathematics or equivalent

GCSE English or equivalent

Further education

Tools

Microsoft Office software

Job description

A local medical practice in Ferndown is seeking an experienced administrator/receptionist to join their friendly team. This role requires previous customer service experience and the ability to operate under pressure while maintaining a positive demeanor. Responsibilities include assisting the practice team and providing a welcoming environment for patients. The successful applicant should be flexible and ready to learn. Previous knowledge of the NHS is beneficial but not essential. The position demands smart appearance and confidentiality.