Reception & Admin Apprentice — Customer Service (EMEA)

Sika AG; Welwyn Garden City; On-site; GBP 12,000 - 16,000; Full time

Benefits offered by this job

Competitive apprentice salary and bene

Career development pathways within Sik

Potential for a permanent role upon rs

Job summary

Sika AG in Welwyn Garden City is offering a Customer Service Reception Apprenticeship. You will gain hands-on experience in front-of-house reception, administration, and office coordination while working toward a nationally recognised qualification.

You’ll greet visitors, handle calls, support mail and room organisation, and assist with internal communications and order processing within the Customer Service team. A structured apprenticeship with mentoring awaits.

Qualifications

• Genuine customer focus and professional demeanour required.
• Strong written and verbal communication skills.
• Interest in customer service and office administration.

Responsibilities

• Greet visitors and manage reception duties with professionalism.
• Handle incoming calls and direct enquiries to the appropriate departments.
• Support mail handling, meeting room organisation and office supplies.
• Assist with internal communications and order processing for the team.
• Maintain a tidy and welcoming reception area and contribute to office operations.

Skills

Customer service

Communication skills

Office administration

Education

GCSEs (or equivalent) in English and Maths

Job description

Sika AG in Welwyn Garden City is offering a Customer Service Reception Apprenticeship. You will gain hands-on experience in front-of-house reception, administration, and office coordination while working toward a nationally recognised qualification.

You’ll greet visitors, handle calls, support mail and room organisation, and assist with internal communications and order processing within the Customer Service team. A structured apprenticeship with mentoring awaits.