ReadyMix Customer Delivery & Logistics Coordinator

Tarmac; Birtley; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Bonus scheme

Enhanced holiday entitlement

Contributory pension

Employee assistance programme

Training opportunities

Job summary

Tarmac in Birtley is seeking a Customer Service Coordinator for the ReadyMix division on a 12-month fixed-term contract. You will process orders, schedule deliveries and provide customers with updates while ensuring a safe, efficient transport operation.

You will work with transport, logistics and production teams, coordinate third-party haulage, and build relationships with suppliers. The role is Monday to Friday with occasional Saturday mornings.

Qualifications

• Experience in customer service, transport, logistics, distribution or route planning.
• Strong communication and relationship-building skills.
• Excellent organisational and problem-solving abilities.
• Commercial awareness and a customer-focused mindset.
• Proactive approach with a desire to learn and improve.

Responsibilities

• Receiving and processing ReadyMix concrete orders.
• Scheduling deliveries to meet customer requirements.
• Providing customers with updates and outstanding service.
• Working closely with transport, logistics and production teams.
• Coordinating third-party haulage and ensuring compliance standards are met.
• Building strong relationships with haulage suppliers and stakeholders.
• Supporting medium and long-term planning to meet customer demand.

Skills

Customer service

Transport logistics

Relationship-building

Microsoft Office

SAP experience

CRM experience

Problem solving

Organisational skills

Tools

SAP

CRM systems

Job description

Tarmac in Birtley is seeking a Customer Service Coordinator for the ReadyMix division on a 12-month fixed-term contract. You will process orders, schedule deliveries and provide customers with updates while ensuring a safe, efficient transport operation.

You will work with transport, logistics and production teams, coordinate third-party haulage, and build relationships with suppliers. The role is Monday to Friday with occasional Saturday mornings.