Read more

Nuffield Health; Wallsend; On-site; GBP 29,000 - 36,000; Full time

Job summary

Nuffield Health Gosforth gym in Newcastle is hiring a Duty Manager on a permanent, full-time basis. The role combines front-line fitness club leadership with sales experience to deliver exceptional service to members.

You will oversee opening/closing, lead by example, conduct tours for prospective members and ensure health and safety standards are met, with additional lifeguard training as required.

Qualifications

• Demonstrable sales experience and excellent communication skills.
• Collaborative team player with a can-do attitude.
• Commitment to high quality customer service.

Responsibilities

• Oversee daily club operations including opening and closing during shifts.
• Prioritize member satisfaction and engage with members to build relationships.
• Lead by example and support colleagues to maintain high standards.
• Conduct tours for prospective members highlighting benefits of Nuffield Health.
• Ensure health and safety protocols are followed and address issues promptly.
• Lifeguard duties training and ability to swim to a high standard when needed.

Skills

Sales experience

Communication skills

Customer service mindset

Job description

Gosforth (Newcastle) Gym | Fitness & Wellbeing Club | Permanent | Full time

Up to £32750 depending on experience plus sales commission

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift


• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.


• Lead by example, support and guide your colleagues while upholding the highest quality standards.


• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides


• Oversee health and safety protocols, addressing any issues swiftly and effectively.


• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.