Duty Manager - Fixed Term

Allscreens Nationwide Ltd; Harrogate; On-site; GBP 24,000 - 28,000; Part time

Job summary

Nuffield Health in Harrogate is seeking a Duty Manager for our Fitness & Wellbeing Club. This part‑time, fixed‑term role involves managing daily club operations, engaging with members and ensuring exceptional service. A strong sales background and excellent communication are essential.

The role requires 32 hours per week with a pro‑rata salary up to £28,038.40, plus sales commission. Training and development opportunities are available within a supportive environment.

Qualifications

• Demonstrable sales experience and ability to engage members.
• Excellent communication skills and a customer‑focused approach.
• Collaborative, proactive and able to lead by example.

Responsibilities

• Oversee smooth club operations, including opening and closing during shifts.
• Prioritise member satisfaction and build strong member relationships.
• Lead by example, support colleagues and uphold high service standards.
• Conduct tours for prospective members, highlighting club benefits.
• Ensure health and safety protocols are followed and addressed promptly.
• Be able to swim to a high standard and participate in Lifeguard breaks as needed.

Skills

Sales experience

Customer service

Communication skills

Job description

Duty Manager - Fitness and Wellbeing Club

Harrogate FWC| [Fitness & Wellbeing Club] | Fixed-term | Part time

Up to £28,038.40 pro-rata depending on experience plus sales commission

32 hours per week

Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service.

As a Duty Manager, you will:

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.