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Home Group Limited; North Shields; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Health Cash Plan

Instant pay access with Stream

800+ discounts on shops, holidays, and

Matching pension contribution

Life insurance of 3x basic salary

Job summary

Home Group Limited in North Shields is seeking a dedicated Support Worker to help customers live independently. You’ll assist with daily tasks, support care coordinators, and ensure a safe, respectful environment where individuals feel valued and connected.

This part‑time, on‑site role offers a practical salary and benefits package designed to support well‑being and stability, including a Health Cash Plan and pension matching.

Qualifications

• Experience of caring for others, professionally or personally.
• Able to stay calm and positive under pressure.
• Willingness to study toward Level 2 diploma in Care.
• Flexibility to adopt a personal approach to each customer.

Responsibilities

• Supporting customers with daily tasks
• Supporting Coordinators and Concierge
• Creating a safe, positive space where dignity and respect come first
• Working collaboratively to empower our customers

Skills

Empathy and compassion

Customer service mindset

Ability to work on own initiative

Dignity and respect

Education

Level 2 Diploma in Care or equivalent

Job description

Support Worker

Earn £26,300 per annum [pro rata] and great benefits including Health Cash Plan

Home, a place where you belong

Join us and make a real difference every day. You’ll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives.

What you’ll do

• Supporting customers with daily tasks
• Supporting Coordinators and Concierge
• Creating a safe, positive space where dignity and respect come first
• Working collaboratively to empower our customers

Why join us

This role gives you the chance to grow your career while making a difference where it matters most. You’ll take on new challenges, build your expertise and help create positive change. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role.

You have

• Passion to support our customers to live their best lives
• Experience of caring for others, professionally or personally
• The ability to work on your own initiative, staying calm and positive under pressureRecognise every customer is different and adopt a flexible, personal approach, listening to understand their needs
• A Level 2 diploma in Care or equivalent experience (or willing to study towards it)

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Part time (22.5 hpw)
• 9am to 5pm
• You need an Enhanced with barring list (we pay)

What’s in it for you?

• 34 days leave increasing to 39 (including bank hols and a "me day")
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Finally

For reasonable adjustments email [e-mail].

Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Company details

Company: Home Group Limited

Salary: £26,300 to £26,425 a year

Location: North Shields, NE29 6RP

Hours: Part-time

Working pattern: On-site

Job type: Permanent

Posting date: 16 Sept 2026

Closing date: 29 Sept 2026

Summary

About the role