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Home Group Limited; Ferryhill; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Health cash plan

34 days leave

Instant pay access with Stream

Discounts on shops and holidays

Job summary

Home Group Limited is seeking a dedicated Support Worker in Ferryhill to help customers live independently with practical support, respect, and care. You’ll assist with daily tasks, promote independence, and create a safe, dignified environment while working with colleagues to empower residents.

The role offers a supportive team, DBS check funded by us, and opportunities to grow within a respected UK housing and support charity.

Qualifications

• Passion to support customers to live their best lives.
• Experience of caring for others, professionally or personally.
• Ability to work on your own initiative, staying calm and positive under pressure.
• Flexible, personal approach, listening to understand needs.
• A Level 2 Diploma in Care or equivalent experience or willingness to study toward it.

Responsibilities

• Support customers with daily tasks.
• Encourage independence and celebrate wins.
• Create a safe, positive space where dignity and respect come first.
• Work collaboratively to empower customers.
• Provide additional details for customer groups as needed.

Skills

Care experience

Customer focus

Initiative

Empathy

Education

A Level 2 Diploma in Care

Job description

Earn £26,300 per annum and great benefits including Health Cash Plan

Home, a place where you belong

Join us and make a real difference every day. You’ll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives.

What you’ll do

• Supporting customers with daily tasks
• Encouraging independence and celebrating wins
• Creating a safe, positive space where dignity and respect come first
• Working collaboratively to empower our customers
• Customer group – insert any extra details here

Why join us

This role gives you the chance to grow your career while making a difference where it matters most. You’ll take on new challenges, build your expertise and help create positive change. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role.

You have

• Passion to support our customers to live their best lives
• Experience of caring for others, professionally or personally
• The ability to workon your own initiative, stayingcalm and positive under pressure
• Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs
• A Level 2 diploma in Care or equivalent experience (or willing to study towards it)

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Working 5 days a week over 7 days, following a 4 week rolling rota
• Shifts are 08:00am – 16:00pm, 12:00pm to 20:00, 13:15 – 21:15pm, this will include some weekends.
• You need an Enhanced with DBS check (we pay)
• You need to be able to drive and have access to your own vehicle insured for business purposes
• On the job mileage? We’ve got you covered

What’s in it for you?

• 34 days leave increasing to 39 (including bank hols and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Final note

For reasonable adjustments email [e-mail].

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Support Worker

Company: Home Group Limited

Salary: £26,300 to £26,425 a year

Hours: Full-time

Location: Ferryhill, DL17 9NN

Job type: Permanent

Posting date: 16 Sept 2026

Closing date: 5 Oct 2026