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Agricultural Recruitment Specialists; Nantwich; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Pension scheme

Generous annual leave

Training and development

Company workwear provided

Friendly working environment

Progression opportunities

Job summary

Agricultural Recruitment Specialists is seeking a Parts Advisor for a busy aftersales team in Nantwich. You will identify, source, and supply parts, support service teams and customers, and help run the parts department. The role suits someone with strong customer service, good organisation, and an interest in machinery.

Experience with stock systems and IT skills is valued. The package includes salary up to £35,000 DOE, generous leave, pension, training, and a friendly environment with

Qualifications

• Previous Parts Advisor, Parts Rep, Stores or Customer Service experience.
• Excellent communication and customer service skills.
• Good IT skills with stock management systems.
• Strong organisational skills with attention to detail.
• Positive, proactive approach and willingness to learn.
• Team-focused with strong problem-solving and reliability.

Responsibilities

• Act as the first point of contact for parts and aftersales enquiries.
• Identify, source, and supply correct parts using catalogues and internal systems.
• Process customer orders accurately and efficiently.
• Maintain stock levels and manage inventory.
• Support workshop and service teams with parts requirements.
• Build relationships with customers by providing professional service.
• Complete invoicing, administration, and paperwork.
• Maintain a clean, organised parts department and retail area.

Job description

The Job:

An opportunity has arisen for a Parts Advisor to join a successful and growing machinery business. Working as part of a busy aftersales team, you will be responsible for supporting customers, service teams and workshop operations by ensuring the correct parts are identified, sourced, and supplied efficiently. This role would suit someone with strong customer service skills, good organisation and an interest in machinery or engineering.

Key responsibilities:

• Act as the first point of contact for customers regarding parts and aftersales enquiries
• Identify, source, and supply the correct parts using manufacturer catalogues and internal systems
• Process customer orders accurately and efficiently
• Maintain stock levels, receive deliveries, and manage inventory organisation
• Support workshop and service teams with internal parts requirements
• Build strong relationships with customers by providing a professional and responsive service
• Complete invoicing, administration, and associated paperwork
• Maintain a clean, organised, and professional parts department and retail area

The Company:

A well established supplier of agricultural and ground care machinery, providing high quality products and aftersales support to customers across the sector. The business is committed to delivering excellent customer service while investing in its people through training, development, and long-term career opportunities.

The Candidate:

• Previous experience within a Parts Advisor, Parts Representative, Stores, or Customer Service role, ideally within automotive, agricultural, construction, commercial vehicle or engineering sectors
• Excellent communication and customer service skills with the ability to build strong relationships
• Good IT skills and confidence using stock management systems
• Strong organisational skills with excellent attention to detail and the ability to manage priorities
• Positive, proactive approach with the willingness to learn and develop
• Team-focused with strong problem-solving abilities and a reliable work ethic

The Package:

• Salary up to £35,000 DOE with opportunities for additional bonuses
• Generous annual leave entitlement including bank holidays
• Pension scheme with employer contributions
• Ongoing training and career development opportunities
• Company workwear provided
• Friendly and supportive working environment
• Genuine opportunities for progressio

Candidate Requirements

All applicants must hold a minimum of an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role applied for. Candidates must also have the legal right to work in the UK or hold a valid visa permitting employment.