Parts Advisor

Elite Consultancy Network; Chippenham; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Company Benefits Package

Job summary

Elite Consultancy Network in Wiltshire is seeking a Parts Advisor/Parts Controller to manage day-to-day parts operations, ensuring engineers and customers receive the correct parts efficiently and within timescales.

The role combines parts sales, stock control, purchasing, administration and customer service. Salary £30,000–£35,000 with a benefits package; DOE applies, with IT systems proficiency and a background in construction equipment or related fields preferred.

Qualifications

• Experience in a Parts Advisor/Parts Controller/Parts Coordinator or Parts Sales role preferred.
• Experience in construction equipment, plant hire, agricultural, automotive or related engineering environments.
• Confident user of IT systems and basic software tools.

Responsibilities

• Identify and source parts for machinery and respond to parts enquiries.
• Manage day-to-day parts operation, stock records and supplier information.
• Order parts and monitor deliveries to meet required timescales.
• Support engineers, workshop, customers and internal departments with parts requests.
• Prepare quotations and process parts sales orders.
• Maintain accurate stock records and conduct regular stock checks.

Skills

Customer service

Stock control

Parts sourcing

IT systems

Tools

ERP/Parts software

Job description

Salary: £30,000 - £35,000 Basic (Salary Negotiable DOE) + Company Benefits Package

Due to growth, an exciting opportunity has arisen for a Parts Advisor / Parts Controller to join an established service and repair company based in Wiltshire.

This organisation prides itself on delivering a high-quality, reliable service to its customers across the construction equipment industry, alongside being committed to investing in their people, creating a rewarding and friendly working environment.

As Parts Advisor, you will be responsible for managing the day-to-day parts operation, ensuring engineers and customers receive the correct parts efficiently and within agreed timescales. This is a varied role, combining parts sales, stock control, purchasing, administration and customer service.

Responsibilities of the Role:

• Identifying and sourcing parts for all related machinery.
• Managing the day-to-day parts operation and responding to parts enquiries.
• Ordering parts and monitoring deliveries to ensure they arrive within required timescales.
• Providing parts support to engineers, the workshop, customers and internal departments.
• Maintaining accurate stock records and ensuring stock levels are appropriately managed.
• Preparing quotations and processing parts sales orders.
• Dealing with customer and supplier queries professionally and promptly.
• Maintaining accurate records of parts, orders, costs and supplier information.
• Supporting regular stock checks and stocktaking activities.
• Ensuring all parts-related administration is completed accurately.

Requirements of Role:

• Ideally have previous experience within a Parts Advisor, Parts Controller, Parts Coordinator or Parts Sales position.
• Have experience working within the construction equipment, plant hire, agricultural, automotive, HGV / commercial vehicle, material handling, or a similar engineering environment.
• Comfortable dealing with customers, suppliers and engineers.
• Confident user of IT systems