Parts Advisor

Executive Network Group; Chippenham; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Company benefits package

Job summary

Executive Network Group in Wiltshire is hiring a Parts Advisor to join an established service and repair company. You will manage day-to-day parts operations, source parts and support engineers, workshop and customers.

This role combines parts sales, stock control, purchasing and administration, with a focus on accuracy and timely delivery. The successful candidate will have experience in similar roles and be confident with IT systems; a customer-focused approach is essential.

Qualifications

• Experience in a Parts Advisor/Parts Controller/Parts Coordinator or Parts Sales role.
• Experience in construction equipment or related engineering environment.
• Comfortable dealing with customers, suppliers and engineers.
• Confident user of IT systems.

Responsibilities

• Identifying and sourcing parts for all related machinery.
• Managing the day-to-day parts operation and responding to parts enquiries.
• Ordering parts and monitoring deliveries to ensure they arrive within required timescales.
• Providing parts support to engineers, the workshop, customers and internal departments.
• Maintaining accurate stock records and ensuring stock levels are appropriately managed.
• Preparing quotations and processing parts sales orders.
• Dealing with customer and supplier queries professionally and promptly.
• Maintaining accurate records of parts, orders, costs and supplier information.
• Supporting regular stock checks and stocktaking activities.
• Ensuring all parts-related administration is completed accurately.

Skills

Parts experience

IT systems

Customer service

Job description

Job Title: Parts Advisor

Location: Wiltshire

Salary: £30,000 - £35,000 Basic (Salary Negotiable DOE) + Company Benefits Package

Due to growth, an exciting opportunity has arisen for a Parts Advisor / Parts Controller to join an established service and repair company based in Wiltshire.

This organisation prides itself on delivering a high-quality, reliable service to its customers across the construction equipment industry, alongside being committed to investing in their people, creating a rewarding and friendly working environment.

As Parts Advisor, you will be responsible for managing the day-to-day parts operation, ensuring engineers and customers receive the correct parts efficiently and within agreed timescales. This is a varied role, combining parts sales, stock control, purchasing, administration and customer service.

Responsibilities of the Role:

• Identifying and sourcing parts for all related machinery.


• Managing the day-to-day parts operation and responding to parts enquiries.


• Ordering parts and monitoring deliveries to ensure they arrive within required timescales.


• Providing parts support to engineers, the workshop, customers and internal departments.


• Maintaining accurate stock records and ensuring stock levels are appropriately managed.


• Preparing quotations and processing parts sales orders.


• Dealing with customer and supplier queries professionally and promptly.


• Maintaining accurate records of parts, orders, costs and supplier information.


• Supporting regular stock checks and stocktaking activities.


• Ensuring all parts-related administration is completed accurately.

Requirements of Role:

• Have previous experience within a Parts Advisor, Parts Controller, Parts Coordinator or Parts Sales position.


• Have experience working within the construction equipment, plant hire, agricultural, automotive, HGV / commercial vehicle, material handling, or a similar engineering environment.


• Comfortable dealing with customers, suppliers and engineers.


• Confident user of IT systems