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Fawkes & Reece; Liverpool City Region; On-site; GBP 25,000 - 42,000; Full time

Benefits offered by this job

Uncapped commission

Bonuses

26 days holidays + bank holidays (in-l

Flexible benefits

Job summary

Fawkes & Reece is seeking an experienced Sales Advisor for a housing development across Merseyside and Cheshire. You will respond to leads, drive conversions and coordinate the customer journey from reservation to legal completion, ensuring high service standards.

The role requires active collaboration with site teams, regular market research, and target-driven performance. Weekend work and a full driving licence are essential; a competitive salary plus extensive benefits is offered.

Qualifications

• Experience delivering sales in a service environment (housebuilding, retail, hospitality, etc).
• Commercially astute with understanding of market and competitors.
• Able to maintain composure under pressure and meet targets.
• Communicates persuasively and negotiates effectively.
• Able to work with site teams and cross-functional colleagues.

Responsibilities

• Respond to all leads and achieve required conversion rates.
• Manage customer journey from reservation through to legal completion.
• Promote use of mortgage advisors and solicitors for efficient service.
• Build relationships with site teams and internal stakeholders.
• Ensure admin work and reports align with company policy and timelines.
• Conduct market research on a monthly basis for new build and second hand markets.
• Achieve sales targets and demonstrate local knowledge of amenities and transport.

Skills

Sales experience

Customer service

Negotiation

IT literate

Driving licence

Team collaboration

Pressure handling

Tools

CRM software

Job description

A leading housebuilder have a requirement for an experienced Sales Advisor to join their sales team for a housing development based in the Merseyside and Cheshire regions.

The company have been building award winning homes across England for 50 years delivering exceptional customer service.

You will be responsible for responding to all leads generated and aim to achieve required conversion rates; closing sales at the earliest opportunity and best price. The Sales Consultant will be actively involved with all parties to achieve legal completion, and will ensure that properties are ready, to company standards, at handover and that the highest levels of customer satisfaction are delivered.

Duties and responsibilities to include:

• Ensuring all customers receive a first class service maintaining high standards both personally and from a company perspective
• Responsible for the customer journey from reservation through to legal completion
• Proactively manage all customer enquiries to ensure sales targets are met, through effective lead management
• Promoting the use of specialist new build panel independent mortgage advisors and solicitors to ensure an efficient service for customers and achieving company timescales
• Building and maintaining excellent working relationships with the site teams
• Ensuring that all administrative work and reports are completed in line with company policy and agreed timelines
• Taking ownership of the development in all aspects of internal and external presentation
• Conducting market research on a monthly basis for both new build and second hand market
• Achieving sales of homes and options in line with agreed targets for example: legal completions and annual turnover
• Demonstrate comprehensive local knowledge including amenities, schools, transport links and competitors
• Achieve sales targets in line with business requirements

Skills & experience required

• Experience of delivering sales in a service environment e.g. housebuilding, retail, hospitality, banking, estate agency.
• Commercially astute with a good understanding of the market and competitors.
• Thrives on challenge, is resilient and driven to achieve personal and organisational targets.
• Able to remain calm and controlled under pressure.
• Keeps up to date with new thinking including legislation, economic conditions and technology.
• Communicates and negotiates persuasively - capable of influencing others assertively, building rapport with customers.
• Encourages and supports people in the team, sharing knowledge and best practice.
• Able to build relationships across functions, internally and externally.
• Self starter who works effectively without direct management
• IT literate.
• Available to work weekends and Bank Holidays
• Full driving licence and ownership of car is essential

What's on offer?

The company are offering a competitive salary along with an extensive benefits package including uncapped commission, various additional bonuses, 26 days holidays + bank holidays (provided in lieu) and a choice of flexible benefits.

Working pattern is Thursday to Monday 10am - 5.30pm and 1 in 6 weekends off.