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Personnel Solutions (Midlands) Limited; Ivybridge; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Parking on site

Job summary

Personnel Solutions (Midlands) Limited is seeking a temporary Customer Service Advisor for a role based in Lee Mill (PL21 area). The role involves handling incoming calls, making outbound updates, and coordinating with other departments.

The ideal candidate will be confident on the phone, able to multitask in a busy environment, and willing to travel to the Exeter depot if required. Hours are Monday to Friday, 9am–5pm, with on-site parking.

Qualifications

• Must be confident dealing with customers over the phone in a busy environment (call handling).
• Able to multitask and manage different tasks in a busy workplace.
• Computer literate with Microsoft Office packages.

Responsibilities

• Answer incoming calls from customers.
• Make outbound calls to provide updates to customers.
• Coordinate with internal colleagues in other departments.

Skills

Customer service

Phone skills

Communication

Tools

Microsoft Office

Job description

Temporary Customer Service Role Available in Lee Mill- PL21 area.

This role is to answer calls from customers, making outbound calls to customers providing updates and communicating with internal colleagues in other departments.

Candidates MUST be confident dealing with customers over the phone in a busy environment.

Candidates must be able to work in a busy environment and manage different tasks.

You must be computer literate with Microsoft Packages.

Hours are Monday- Friday 9am- 5pm.

• Parking available on site.

Successful candidates must be a confident communicator and be available to start ASAP.

This is an ongoing temporary role.

You may be asked to travel from this site to the Exeter depo therefore you must be happy to travel and be a car driver.