Call Handler

Manpower UK; Exeter; On-site; GBP 11,000 - 18,000; Full time

Job summary

Manpower UK is seeking a reliable Call Handler in Exeter for a six-month winter role. Working Monday to Friday, 08:30–16:30, you will support a busy transport office with customer service and logistics enquiries, ensuring clear, accurate information.

The role is a temporary fixed-term contract, with duties including day-to-day coordination, record-keeping, and contributing to smooth site operations. Prior logistics/customer service experience is advantageous.

Qualifications

• Reliability and punctuality to meet schedules.
• Attention to detail for accurate processing and documentation.
• Teamwork and ability to follow instructions in a busy environment.
• Basic literacy and numeracy for records and instructions.
• Experience in logistics, warehousing, or operational support is desirable.
• Awareness of workplace safety and following site procedures.

Responsibilities

• Support logistics and operational activities for the Exeter site during the winter period.
• Assist with day-to-day coordination tasks to ensure smooth workflow across the site.
• Help maintain accurate handling and movement of relevant items and documentation in line with site procedures.
• Follow operational instructions and escalation routes where issues or delays occur.
• Work collaboratively with internal teams to meet service and operational requirements.
• Maintain a professional approach to safety, quality, and compliance at all times.
• Complete required records and support effective handovers as needed.

Skills

Reliability

Punctuality

Attention to detail

Teamwork

Basic literacy

Numeracy

Communication

Logistics experience

Safety awareness

Job description

This temporary Call Handler role in Exeter supports a busy transport office through the winter period, running for six months. Working Monday to Friday, 08:30 to 16:30, the successful candidate handles customer service and logistics enquiries, ensuring callers receive clear, accurate information.

Pay is up to £13.45 per hour.

Duties include assisting with day-to-day coordination, maintaining precise records, and helping operational activities run smoothly across the site. Applicants should be reliable, comfortable with busy call centre work, and able to keep standards high while managing varied tasks. Prior customer service experience within a logistics or transport setting would prove useful.

CUSTOMER SERVICE - LOGISTICS £13.45 PH Monday to Friday 08.30 - 16.30 6 Month Contract

We are seeking a reliable and Customer Service call handler to join our team in Exeter. This is a winter temporary role supporting call centre operations at a busy Exeter Transport Office , offering a structured 6-month contract and the opportunity to contribute to a busy, customer-focused logistics environment. If you enjoy working in a fast-paced setting, take pride in getting things right, and are comfortable supporting day-to-day operational needs, we would like to hear from you.

Job Responsibilities

• Support logistics and operational activities for the Exeter site during the winter period.
• Assist with day-to-day coordination tasks to ensure smooth workflow across the site.
• Help maintain accurate handling and movement of relevant items and documentation in line with site procedures.
• Follow operational instructions and escalation routes where issues or delays occur.
• Work collaboratively with internal teams to meet service and operational requirements.
• Maintain a professional approach to safety, quality, and compliance at all times.
• Complete required records and support effective handovers as needed.

Required Skills andamp; Qualifications

• Strong reliability and punctuality, with the ability to work to operational schedules.
• Good attention to detail to support accurate processing and documentation.
• Ability to work effectively in a team environment and follow instructions accurately.
• Basic literacy and numeracy skills for completing records and understanding instructions.
• Comfort working in a busy operational environment with competing priorities.
• Good communication skills, including the ability to report issues clearly to the line manager.
• Experience in logistics, warehousing, or operational support roles is desirable.
• Awareness of workplace safety practices and willingness to follow site procedures.