Contact Centre Agent

Lloyd Recruitment Services Ltd; Redhill; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Refer a friend up to £500!

Job summary

Lloyd Recruitment Services Ltd in Redhill, United Kingdom, is looking for a Contact Centre Agent to join on a 3-month temporary contract, earning £13.50 per hour. You will manage customer enquiries via phone, email and live chat.

This role offers a friendly, supportive environment where you can develop your customer service skills and progress within the team.

Applications are shortlisted; if not heard within 5 days, assume not shortlisted. Privacy and GDPR policy applies.

Qualifications

• Excellent communication skills and confidence in interactions.
• Ability to stay positive and proactive with customers.
• Comfortable working in a fast-paced environment.
• Previous customer service experience is helpful but not required.

Responsibilities

• Manage customer enquiries across phone, email, and live chat
• Provide clear, professional support and resolve issues promptly
• Keep customer records accurate and up to date
• Work closely with colleagues to ensure a smooth customer experience

Skills

Clear communication

Problem-solving

Customer-focused

Adaptable in busy environment

Job description

Contact Centre Agent

£13.50 per hour | Monday - Friday, 9am - 5pm | 3 month temporary contract initially

Looking to take the next step in your customer service career?

We’re working with an established business in Redhill, that is expanding it's team and looking for a Customer Service Advisor to join them on a temporary basis.

This is a fantastic opportunity to join a supportive, friendly environment where you can develop your skills and grow within therole.

The Role

• Manage customer enquiries across phone, email, and live chat
• Provide clear, professional support and resolve issues promptly
• Keep customer records accurate and up to date
• Work closely with colleagues to ensure a smooth customer experience

About You

• Confident communicator with strong problem-solving abilities
• Positive, proactive, and customer-focused mindset
• Comfortable working in a busy, fast-paced setting
• Previous customer service experience is helpful but not required

• Refer a friend and earn up to £500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.